Your Safety, Our Priority

From background-checked drivers to real-time tracking and 24/7 support, every part of GoVelo is built to keep you safe on Florida's Emerald Coast.

Verified Drivers

Every GoVelo driver passes a background check and driving record review before they can accept rides.

Real-Time Tracking

Share your trip status with family and friends. Your live location and route are visible from booking to drop-off.

Ride Match Safety

Our advanced matching system pairs you with highly-rated, local drivers you can trust.

24/7 Safety Line

Call our safety line at 800-960-5440 anytime for non-emergency support during your ride.

Rider Safety Tips

  • 1.Verify your driver's name, photo, and license plate before getting in the vehicle.
  • 2.Share your trip details with a trusted contact so they can follow your route in real time.
  • 3.Always sit in the back seat and buckle your seatbelt.
  • 4.Use the in-app emergency button if you ever feel unsafe during a ride.
  • 5.Trust your instincts — you can cancel a ride at any time if something doesn't feel right.

Emergency?

Call 911 immediately for emergencies. For non-emergency safety support during a ride, call our 24/7 safety line.

800-960-5440
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